ANALYZING WEB CHAT MESSAGES FOR RECOMMENDING ITEMS FROM A DIGITAL LIBRARY

Stanley Loh, Ramiro Saldaña, Daniel Licthnow, Thyago Borges, Roberto Rodrigues, Gabriel Simões, Leonardo Albernaz Amaral, Tiago Primo

2004

Abstract

This work presents a recommender system that analyzes textual messages sent during a communication session in a private Web chat, identifies the context of each message and recommends items from a Digital Library. Recommendations are directly made to users in the chat screen and are decided by a software system through a proactive paradigm, without any request of the users. A domain ontology, containing concepts and a controlled vocabulary, is used to identify subjects in textual messages and to automatically classify items of the Digital Library.

Paper Citation

in Harvard Style

Loh S., Saldaña R., Licthnow D., Borges T., Rodrigues R., Simões G., Albernaz Amaral L. and Primo T. (2004). ANALYZING WEB CHAT MESSAGES FOR RECOMMENDING ITEMS FROM A DIGITAL LIBRARY . In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS, ISBN 972-8865-00-7, pages 41-48. DOI: 10.5220/0002627900410048

in Bibtex Style

@conference{iceis04,
author={Stanley Loh and Ramiro Saldaña and Daniel Licthnow and Thyago Borges and Roberto Rodrigues and Gabriel Simões and Leonardo Albernaz Amaral and Tiago Primo},
title={ANALYZING WEB CHAT MESSAGES FOR RECOMMENDING ITEMS FROM A DIGITAL LIBRARY},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,},
year={2004},
pages={41-48},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002627900410048},
isbn={972-8865-00-7},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 4: ICEIS,
TI - ANALYZING WEB CHAT MESSAGES FOR RECOMMENDING ITEMS FROM A DIGITAL LIBRARY
SN - 972-8865-00-7
AU - Loh S.
AU - Saldaña R.
AU - Licthnow D.
AU - Borges T.
AU - Rodrigues R.
AU - Simões G.
AU - Albernaz Amaral L.
AU - Primo T.
PY - 2004
SP - 41
EP - 48
DO - 10.5220/0002627900410048