A Perspective-based Usability Inspection for ERP Systems

Joelma Choma, Diego Quintale, Luciana A. M. Zaina, Daniela Beraldo

2015

Abstract

The inspection methods to evaluate the usability of ERP systems require more specific heuristics and most suitable criteria into this field. This article proposes a set of heuristics based on perspectives of presentation, and task support aiming to facilitate the inspection of usability in ERP systems especially for novice inspectors. An empirical study was conducted to verify the efficiency and effectiveness of inspections conducted with the proposed heuristics. The results indicate the efficiency and effectiveness to detect problems, mainly in medium-fidelity prototypes of ERP modules.

Paper Citation

in Harvard Style

Choma J., Quintale D., A. M. Zaina L. and Beraldo D. (2015). A Perspective-based Usability Inspection for ERP Systems . In Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-758-098-7, pages 57-64. DOI: 10.5220/0005346700570064

in Bibtex Style

@conference{iceis15,
author={Joelma Choma and Diego Quintale and Luciana A. M. Zaina and Daniela Beraldo},
title={A Perspective-based Usability Inspection for ERP Systems},
booktitle={Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2015},
pages={57-64},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0005346700570064},
isbn={978-989-758-098-7},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 17th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - A Perspective-based Usability Inspection for ERP Systems
SN - 978-989-758-098-7
AU - Choma J.
AU - Quintale D.
AU - A. M. Zaina L.
AU - Beraldo D.
PY - 2015
SP - 57
EP - 64
DO - 10.5220/0005346700570064