KNOWLEDGE MANAGEMENT IN NON-GOVERNMENTAL ORGANISATIONS - A Partnership for the Future

José Braga de Vasconcelos, Paulo Castro Seixas, Paulo Gens Lemos, Chris Kimble

2005

Abstract

This paper explores Knowledge Management (KM) practices for use with portal technologies in Non-Governmental Organizations (NGOs). The aim is to help NGOs become true Civil Society Organizations (CSOs). In order to deal with more donors (at the top) and more beneficiaries (at the bottom), NGOs working in Humanitarian Aid and Social Development increasingly need systems to manage the creation, accessing and deployment information: within the NGOs themselves, between different NGOs that work together and, ultimately, between NGOs and Society as a whole. Put simply, NGOs are organizations that need an effective KM solution to tackle the problems that arise from both their local-global nature and from the difficulties of effective communication between and within NGOs and Civil Society. To address these problems, the underlying objectives, entities, activities, workflow and processes of the NGO will be considered from a KM framework. This paper presents the needs of a responsible, cooperative and participative NGO from a KM perspective, in order to promote the growth of Communities of Practice in local as well as in global network.

Paper Citation

in Harvard Style

Braga de Vasconcelos J., Castro Seixas P., Gens Lemos P. and Kimble C. (2005). KNOWLEDGE MANAGEMENT IN NON-GOVERNMENTAL ORGANISATIONS - A Partnership for the Future . In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 972-8865-19-8, pages 17-26. DOI: 10.5220/0002537900170026

in Bibtex Style

@conference{iceis05,
author={José Braga de Vasconcelos and Paulo Castro Seixas and Paulo Gens Lemos and Chris Kimble},
title={KNOWLEDGE MANAGEMENT IN NON-GOVERNMENTAL ORGANISATIONS - A Partnership for the Future},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2005},
pages={17-26},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002537900170026},
isbn={972-8865-19-8},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - KNOWLEDGE MANAGEMENT IN NON-GOVERNMENTAL ORGANISATIONS - A Partnership for the Future
SN - 972-8865-19-8
AU - Braga de Vasconcelos J.
AU - Castro Seixas P.
AU - Gens Lemos P.
AU - Kimble C.
PY - 2005
SP - 17
EP - 26
DO - 10.5220/0002537900170026