W-NEG: A WORKFLOW NEGOTIATION SYSTEM

Melise M. M. V. Paula, Danilo B. Lima, Luís Theodoro O. Camargo, Sergio Assis Rodrigues, Jano M. Souza

2009

Abstract

It has been claimed that there are different methods for solving conflict; however, the main one is to solve conflicts through negotiations. This paper addresses one of the Negotiation Support Systems developed, namely NK-Sys and a workflow approach titled W-Neg. Negotiators often attempt to resolve their conflict through the use of intrinsic activities and their own skills. In W-Neg, we suggest a set of workflow models to tackle issues that may be conflicting during the negotiation table. As any decision-making process, negotiations arise from some well known steps. Therefore, the management of activities realized from these steps can be considered an alternative to improve negotiator’s preparation. In this proposal, workflow’s technology is aligned with this alternative once the main goal of workflow systems is to provide better business processes management.

Paper Citation

in Harvard Style

M. M. V. Paula M., B. Lima D., O. Camargo L., Assis Rodrigues S. and M. Souza J. (2009). W-NEG: A WORKFLOW NEGOTIATION SYSTEM . In Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-8111-85-2, pages 331-334. DOI: 10.5220/0001989703310334

in Bibtex Style

@conference{iceis09,
author={Melise M. M. V. Paula and Danilo B. Lima and Luís Theodoro O. Camargo and Sergio Assis Rodrigues and Jano M. Souza},
title={W-NEG: A WORKFLOW NEGOTIATION SYSTEM},
booktitle={Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2009},
pages={331-334},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001989703310334},
isbn={978-989-8111-85-2},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - W-NEG: A WORKFLOW NEGOTIATION SYSTEM
SN - 978-989-8111-85-2
AU - M. M. V. Paula M.
AU - B. Lima D.
AU - O. Camargo L.
AU - Assis Rodrigues S.
AU - M. Souza J.
PY - 2009
SP - 331
EP - 334
DO - 10.5220/0001989703310334