SOFTWARE MAINTENANCE EXPERT SYSTEM (SMxpert) - A Decision Support Instrument

Alain April, Jean-Marc Desharnais

2005

Abstract

Maintaining and supporting the software of an organization is not an easy task, and software maintainers do not currently have access to tools to evaluate strategies for improving the specific activities of software maintenance. This article presents a knowledge-based system which helps in locating best practices in a software maintenance capability maturity model (SMmm). The contributions of this paper are: 1) to instrument the maturity model with a support tool to aid software maintenance practitioners in locating specific best practices; and 2) to describe the knowledge-based approach and system overview used by the research team.

Paper Citation

in Harvard Style

April A. and Desharnais J. (2005). SOFTWARE MAINTENANCE EXPERT SYSTEM (SMxpert) - A Decision Support Instrument . In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 972-8865-19-8, pages 142-148. DOI: 10.5220/0002526601420148

in Bibtex Style

@conference{iceis05,
author={Alain April and Jean-Marc Desharnais},
title={SOFTWARE MAINTENANCE EXPERT SYSTEM (SMxpert) - A Decision Support Instrument},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2005},
pages={142-148},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002526601420148},
isbn={972-8865-19-8},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - SOFTWARE MAINTENANCE EXPERT SYSTEM (SMxpert) - A Decision Support Instrument
SN - 972-8865-19-8
AU - April A.
AU - Desharnais J.
PY - 2005
SP - 142
EP - 148
DO - 10.5220/0002526601420148