REVEALING THE REAL BUSINESS FLOWS FROM ENTERPRISE SYSTEMS TRANSACTIONS

Jon Espen Ingvaldsen, Jon Atle Gulla, Ole Andreas Hegle, Atle Prange

2005

Abstract

Understanding the dynamic behavior of business flows is crucial when improving or reengineering organizations. In this paper we present an approach and a tool to business flow analysis that helps us reveal the real business flows and get an exact understanding of the current situation. By analyzing logs of large enterprise systems, the tool reconstructs models of how people work and detects important performance indicators. The tool is used as part of change projects and replaces much of the traditional manual work that is involved.

Paper Citation

in Harvard Style

Espen Ingvaldsen J., Atle Gulla J., Andreas Hegle O. and Prange A. (2005). REVEALING THE REAL BUSINESS FLOWS FROM ENTERPRISE SYSTEMS TRANSACTIONS . In Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 972-8865-19-8, pages 254-259. DOI: 10.5220/0002530902540259

in Bibtex Style

@conference{iceis05,
author={Jon Espen Ingvaldsen and Jon Atle Gulla and Ole Andreas Hegle and Atle Prange},
title={REVEALING THE REAL BUSINESS FLOWS FROM ENTERPRISE SYSTEMS TRANSACTIONS},
booktitle={Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2005},
pages={254-259},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002530902540259},
isbn={972-8865-19-8},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Seventh International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - REVEALING THE REAL BUSINESS FLOWS FROM ENTERPRISE SYSTEMS TRANSACTIONS
SN - 972-8865-19-8
AU - Espen Ingvaldsen J.
AU - Atle Gulla J.
AU - Andreas Hegle O.
AU - Prange A.
PY - 2005
SP - 254
EP - 259
DO - 10.5220/0002530902540259