TOWARDS INDUSTRIAL SERVICE BUSINESS - Challenges in Designing ICT Support for the Networks of Companies

Sauli Hiippavuori, Markus Hänninen, Samuli Pekkola, Kari Luostarinen

2007

Abstract

Traditional manufacturing business is changing its shape to service industry. In addition to products, manufacturers are also providing specialized knowledge-based services. Although ICT is an enabler for such operations, its support for the activities of the networks of companies is still quite unknown. In these settings, ICT-related challenges are multifold. In this paper findings from a case study on constructing ICT support for industrial service business are presented. Technological challenges in designing and implementing systems to support daily business operations of industrial service business are listed.

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Paper Citation


in Harvard Style

Hiippavuori S., Hänninen M., Pekkola S. and Luostarinen K. (2007). TOWARDS INDUSTRIAL SERVICE BUSINESS - Challenges in Designing ICT Support for the Networks of Companies . In Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-972-8865-88-7, pages 516-519. DOI: 10.5220/0002379105160519

in Bibtex Style

@conference{iceis07,
author={Sauli Hiippavuori and Markus Hänninen and Samuli Pekkola and Kari Luostarinen},
title={TOWARDS INDUSTRIAL SERVICE BUSINESS - Challenges in Designing ICT Support for the Networks of Companies},
booktitle={Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2007},
pages={516-519},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002379105160519},
isbn={978-972-8865-88-7},
}


in EndNote Style

TY - CONF
JO - Proceedings of the Ninth International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - TOWARDS INDUSTRIAL SERVICE BUSINESS - Challenges in Designing ICT Support for the Networks of Companies
SN - 978-972-8865-88-7
AU - Hiippavuori S.
AU - Hänninen M.
AU - Pekkola S.
AU - Luostarinen K.
PY - 2007
SP - 516
EP - 519
DO - 10.5220/0002379105160519