HUMAN-CENTERED SYSTEMS DEVELOPMENT AND USE INCONSISTENCIES

Claudine Toffolon, Salem Dakhli

2004

Abstract

The framework we describe in this paper is composed of two parts. The first part provides a typology of deviations and inconsistencies which occur during human-centered systems development and use. This typology, based on four facets and three levels of abstraction (conceptual, detailed, technical), permits identifying other types of deviations and inconsistencies not considered in the literature. It may be useful to define methods and tools to manage and reduce deviations and inconsistencies in compliance with the organization’s constraints, priorities and technical maturity. The second part consists in a coordination framework which permits reduction of deviations and inconsistencies inherent in human-centered systems.

Paper Citation

in Harvard Style

Toffolon C. and Dakhli S. (2004). HUMAN-CENTERED SYSTEMS DEVELOPMENT AND USE INCONSISTENCIES . In Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 972-8865-00-7, pages 34-41. DOI: 10.5220/0002652500340041

in Bibtex Style

@conference{iceis04,
author={Claudine Toffolon and Salem Dakhli},
title={HUMAN-CENTERED SYSTEMS DEVELOPMENT AND USE INCONSISTENCIES},
booktitle={Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2004},
pages={34-41},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002652500340041},
isbn={972-8865-00-7},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Sixth International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - HUMAN-CENTERED SYSTEMS DEVELOPMENT AND USE INCONSISTENCIES
SN - 972-8865-00-7
AU - Toffolon C.
AU - Dakhli S.
PY - 2004
SP - 34
EP - 41
DO - 10.5220/0002652500340041