What Are the Factors Affecting ERP System Integration? - Observations from a Large Manufacturing Enterprise

Tommi Kähkönen, Andrey Maglyas, Kari Smolander

2014

Abstract

The first wave of Enterprise Resource Planning (ERP) systems integrated the core internal business processes and provided operational benefits for companies. The second wave of ERPs introduced additional challenges due to the need for ERPs to interact also with various other systems beyond organizational boundaries, highlighting integration as a critical activity during the ERP system development. This paper takes a Grounded Theory approach to investigate ERP system integration. A model of four groups of factors affecting on ERP system integration was created. Challenged by the domain, organizational landscape, ERP development network partners and system characteristics, ERP system integration is a continuous and cooperative effort during the ERP development, conducted by the dynamic ERP development network. It struggles through forced-marriage relationships, political games and organizational changes and aims at an integrated business engine that makes the business more competitive. The model creates a base for further research to investigate how integration issues are solved in ERP development networks.

Paper Citation

in Harvard Style

Kähkönen T., Maglyas A. and Smolander K. (2014). What Are the Factors Affecting ERP System Integration? - Observations from a Large Manufacturing Enterprise . In Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-027-7, pages 5-17. DOI: 10.5220/0004866000050017

in Bibtex Style

@conference{iceis14,
author={Tommi Kähkönen and Andrey Maglyas and Kari Smolander},
title={What Are the Factors Affecting ERP System Integration? - Observations from a Large Manufacturing Enterprise},
booktitle={Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2014},
pages={5-17},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0004866000050017},
isbn={978-989-758-027-7},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 16th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - What Are the Factors Affecting ERP System Integration? - Observations from a Large Manufacturing Enterprise
SN - 978-989-758-027-7
AU - Kähkönen T.
AU - Maglyas A.
AU - Smolander K.
PY - 2014
SP - 5
EP - 17
DO - 10.5220/0004866000050017