INTEGRATION METHOD AMONG BSC, CMMI AND SIX SIGMA USING GQM TO SUPPORT MEASUREMENT DEFINITION (MIBCIS)

Leonardo Romeu, Jorge Audy, Andressa Covatti

2009

Abstract

The software quality area has presented various studies and surveys in different fronts, either about products or processes. There are many initiatives in the area of software process improvement, which might be more than often conflicting in an organization. If we observe some of the existing models and methodologies in the market, the CMMI Model and the Six Sigma Methodology stand head and shoulders above the rest for being complemented. While CMMI focuses on organization and on process management and Six Sigma has its focus on the client and on the financial results, both highlight the importance of the data produced for decision making. This study presents a method for the integrated implementation of the CMMI Model and the Six Sigma Methodology for programs of process improvement, having as a backup measurement and assessment techniques such as the Balanced Scorecard (BSC) and the Goal-Question-Metric (GQM).

Paper Citation

in Harvard Style

Romeu L., Audy J. and Covatti A. (2009). INTEGRATION METHOD AMONG BSC, CMMI AND SIX SIGMA USING GQM TO SUPPORT MEASUREMENT DEFINITION (MIBCIS) . In Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-8111-84-5, pages 171-176. DOI: 10.5220/0002003901710176

in Bibtex Style

@conference{iceis09,
author={Leonardo Romeu and Jorge Audy and Andressa Covatti},
title={INTEGRATION METHOD AMONG BSC, CMMI AND SIX SIGMA USING GQM TO SUPPORT MEASUREMENT DEFINITION (MIBCIS)},
booktitle={Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2009},
pages={171-176},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002003901710176},
isbn={978-989-8111-84-5},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 11th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - INTEGRATION METHOD AMONG BSC, CMMI AND SIX SIGMA USING GQM TO SUPPORT MEASUREMENT DEFINITION (MIBCIS)
SN - 978-989-8111-84-5
AU - Romeu L.
AU - Audy J.
AU - Covatti A.
PY - 2009
SP - 171
EP - 176
DO - 10.5220/0002003901710176