PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV

Elizabeth Furtado, Albert Schilling, Fabrício Fava, Liadina Camargo

2008

Abstract

This paper discusses the use of theatrical techniques in two experiments to attain the following objectives of interaction design: to communicate the cross-cultural users’ needs and expectations for iDTV (interactive Digital TeleVision) services and to explore new ideas in a participatory way. These two objectives are particularly important when systems are involved that are unknown to people, and professionals need to gather the requirements of such systems. In the first experiment, we showed the implication of stories told through theater in order to communicate the purposes of iDTV services to the audience. In the second experiment, we used role-playing in participatory interaction design sessions to explore new ideas with users. The results are described by discussing the strengths and weaknesses of this approach.

Paper Citation

in Harvard Style

Furtado E., Schilling A., Fava F. and Camargo L. (2008). PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV . In Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS, ISBN 978-989-8111-40-1, pages 268-275. DOI: 10.5220/0001708602680275

in Bibtex Style

@conference{iceis08,
author={Elizabeth Furtado and Albert Schilling and Fabrício Fava and Liadina Camargo},
title={PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV},
booktitle={Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,},
year={2008},
pages={268-275},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0001708602680275},
isbn={978-989-8111-40-1},
}

in EndNote Style

TY - CONF
JO - Proceedings of the Tenth International Conference on Enterprise Information Systems - Volume 5: ICEIS,
TI - PROMOTING COMMUNICATION AND PARTICIPATION THROUGH ENACTMENTS OF INTERACTION DESIGN SOLUTIONS - A Study Case for Validating Requirements for Digital TV
SN - 978-989-8111-40-1
AU - Furtado E.
AU - Schilling A.
AU - Fava F.
AU - Camargo L.
PY - 2008
SP - 268
EP - 275
DO - 10.5220/0001708602680275