Software Testing Process in a Test Factory - From Ad hoc Activities to an Organizational Standard

Rossana Maria de Castro Andrade, Ismayle de Sousa Santos, Valéria Lelli, Káthia Marçal de Oliveira, Ana Regina Rocha

2017

Abstract

Software testing is undoubtedly essential for any software development. However, testing is an expensive activity, usually costing more than 50% of the development budget. Thus, to save resources while performing tests with high quality, many software development companies are hiring test factories, which are specialized enterprises for the delivery of outsourced testing services for other companies. Although this kind of organization is common in the industry, we have found few empirical studies concerning test factories. In this paper, we report our experience in the definition, use, and improvement of a software testing process within a test factory. To support the implantation of the test factory, we applied the PDCA (Plan-Do-Check-Act) cycle using the lessons learned in the PDCA check phase to improve the testing process. As a result, we have decreased the number of failures found after the software delivery and thus a higher value for DRE (Defect Removal Efficiency) measure. We also present 12 lessons learned that may be applicable by other test factories.

Paper Citation

in Harvard Style

Maria de Castro Andrade R., de Sousa Santos I., Lelli V., Marçal de Oliveira K. and Regina Rocha A. (2017). Software Testing Process in a Test Factory - From Ad hoc Activities to an Organizational Standard . In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-248-6, pages 132-143. DOI: 10.5220/0006333301320143

in Bibtex Style

@conference{iceis17,
author={Rossana Maria de Castro Andrade and Ismayle de Sousa Santos and Valéria Lelli and Káthia Marçal de Oliveira and Ana Regina Rocha},
title={Software Testing Process in a Test Factory - From Ad hoc Activities to an Organizational Standard},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2017},
pages={132-143},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006333301320143},
isbn={978-989-758-248-6},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Software Testing Process in a Test Factory - From Ad hoc Activities to an Organizational Standard
SN - 978-989-758-248-6
AU - Maria de Castro Andrade R.
AU - de Sousa Santos I.
AU - Lelli V.
AU - Marçal de Oliveira K.
AU - Regina Rocha A.
PY - 2017
SP - 132
EP - 143
DO - 10.5220/0006333301320143