ANALYSIS OF EFFECTIVE APPROACH FOR BUSINESS PROCESS RE-ENGINEERING - From the Perspective of Organizational Factors

Kayo Iizuka, Yasuki Iizuka, Kazuhiko Tsuda

2010

Abstract

This paper presents analysis results of business process re-engineering (BPR) effects including customer satisfaction and their formative factors. Although BPR has been studied for some decades, additional issues have come into existence recently, e.g., balance of efficiency and internal control (including information security management), organization reform or enterprise integration including the causes of recent economic circumstances. Analyses in this paper are aimed at addressing these issues. By clarifying the mechanism for achieving BPR effectiveness, analysis is focused on organization perspectives and communication infrastructure.

Paper Citation

in Harvard Style

Iizuka K., Iizuka Y. and Tsuda K. (2010). ANALYSIS OF EFFECTIVE APPROACH FOR BUSINESS PROCESS RE-ENGINEERING - From the Perspective of Organizational Factors . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-06-5, pages 384-389. DOI: 10.5220/0003020403840389

in Bibtex Style

@conference{iceis10,
author={Kayo Iizuka and Yasuki Iizuka and Kazuhiko Tsuda},
title={ANALYSIS OF EFFECTIVE APPROACH FOR BUSINESS PROCESS RE-ENGINEERING - From the Perspective of Organizational Factors},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2010},
pages={384-389},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003020403840389},
isbn={978-989-8425-06-5},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - ANALYSIS OF EFFECTIVE APPROACH FOR BUSINESS PROCESS RE-ENGINEERING - From the Perspective of Organizational Factors
SN - 978-989-8425-06-5
AU - Iizuka K.
AU - Iizuka Y.
AU - Tsuda K.
PY - 2010
SP - 384
EP - 389
DO - 10.5220/0003020403840389