ASSESSING THE INTERFERENCE IN CONCURRENT BUSINESS PROCESSES

N. R. T. P. van Beest, N. B. Szirbika, J. C. Wortmann

2010

Abstract

Current Enterprise Information Systems support the business processes of organizations by explicitly or implicitly managing the activities to be performed and storing the data required for employees to do their work. However, concurrent execution of business processes still may yield undesired business outcomes as a result of process interference. As the disruptions are primarily visible to external stakeholders, organizations are often unaware of these cases. In this paper, a method is presented along with an operational tool that enables to identify the potential interference and analyze the severity of the interference resulting from concurrently executed processes. This method is subsequently applied to a case to verify the method, and reinforce the relevance of the problem.

Paper Citation

in Harvard Style

R. T. P. van Beest N., B. Szirbika N. and C. Wortmann J. (2010). ASSESSING THE INTERFERENCE IN CONCURRENT BUSINESS PROCESSES . In Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-06-5, pages 261-270. DOI: 10.5220/0002907502610270

in Bibtex Style

@conference{iceis10,
author={N. R. T. P. van Beest and N. B. Szirbika and J. C. Wortmann},
title={ASSESSING THE INTERFERENCE IN CONCURRENT BUSINESS PROCESSES},
booktitle={Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2010},
pages={261-270},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0002907502610270},
isbn={978-989-8425-06-5},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 12th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - ASSESSING THE INTERFERENCE IN CONCURRENT BUSINESS PROCESSES
SN - 978-989-8425-06-5
AU - R. T. P. van Beest N.
AU - B. Szirbika N.
AU - C. Wortmann J.
PY - 2010
SP - 261
EP - 270
DO - 10.5220/0002907502610270