Inventorying Systems: An Action Research

Vanessa Soares, Rejane Figueiredo, Elaine Venson, Laís de Araújo, Rafael Queiroz

2017

Abstract

Maintainability, characterized by ease of understanding, is strongly related to the availability of correct and update information about the system and the ease of maintenance staff in understanding it. The Brazilian public administration has many legacy systems in maintenance whose documentation is non-existent or incomplete. The main purpose of this work was to identify the inventorying attributes that have to be recorded to support systems maintenance. The methodology applied was action research whose cycles allowed identifying the attributes required by each one of the stakeholders, civil servants and providers to inventory the systems, as well as how to register and access their attributes. As a result, the set of attributes produced by the interaction between researchers and stakeholders was considered essential to the infrastructure and systems areas, managers, and providers.

Paper Citation

in Harvard Style

Soares V., Figueiredo R., Venson E., de Araújo L. and Queiroz R. (2017). Inventorying Systems: An Action Research . In Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 1: ICEIS, ISBN 978-989-758-247-9, pages 296-303. DOI: 10.5220/0006336602960303

in Bibtex Style

@conference{iceis17,
author={Vanessa Soares and Rejane Figueiredo and Elaine Venson and Laís de Araújo and Rafael Queiroz},
title={Inventorying Systems: An Action Research},
booktitle={Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 1: ICEIS,},
year={2017},
pages={296-303},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006336602960303},
isbn={978-989-758-247-9},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 19th International Conference on Enterprise Information Systems - Volume 1: ICEIS,
TI - Inventorying Systems: An Action Research
SN - 978-989-758-247-9
AU - Soares V.
AU - Figueiredo R.
AU - Venson E.
AU - de Araújo L.
AU - Queiroz R.
PY - 2017
SP - 296
EP - 303
DO - 10.5220/0006336602960303