CHARACTERIZATION OF CONSULTANT ACTIVITIES IN ERP PROJECTS - A Case Study

Emiliano Lutteri, Barbara Russo

2011

Abstract

Enterprise Resource Planning (ERP) systems are very common worldwide, but their implementation and upgrade projects are expensive, complex and often unsuccessful. A great role in their implementation is played by the consultancy firms, which provide manpower and qualified knowledge. Often, IT managers, on the preparation stage, need to know how the project will be organized, how the resources will be distributed and which effort will be necessary from the employees to perform a successful project. Through a case study we aim to define a way to measure the business value of the consultancy and understand if it is possible to build a model to achieve this result.

Paper Citation

in Harvard Style

Lutteri E. and Russo B. (2011). CHARACTERIZATION OF CONSULTANT ACTIVITIES IN ERP PROJECTS - A Case Study . In Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS, ISBN 978-989-8425-55-3, pages 293-300. DOI: 10.5220/0003508902930300

in Bibtex Style

@conference{iceis11,
author={Emiliano Lutteri and Barbara Russo},
title={CHARACTERIZATION OF CONSULTANT ACTIVITIES IN ERP PROJECTS - A Case Study},
booktitle={Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,},
year={2011},
pages={293-300},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0003508902930300},
isbn={978-989-8425-55-3},
}

in EndNote Style

TY - CONF
JO - Proceedings of the 13th International Conference on Enterprise Information Systems - Volume 3: ICEIS,
TI - CHARACTERIZATION OF CONSULTANT ACTIVITIES IN ERP PROJECTS - A Case Study
SN - 978-989-8425-55-3
AU - Lutteri E.
AU - Russo B.
PY - 2011
SP - 293
EP - 300
DO - 10.5220/0003508902930300