Contextual Design in Industrial Settings: Experiences and Recommendations

Mirjam Augstein, Thomas Neumayr, Sebastian Pimminger, Christine Ebner, Josef Altmann, Werner Kurschl

2018

Abstract

The Contextual Design (CD) methodology offers a framework for planning and implementing a user-centered design process throughout all project phases. It is team-based and was designed especially for interdisciplinary teams. The application of CD is particularly profitable in projects confronted with implicit requirements and hidden factors of influence. In contrast to many other design and evaluation methods such as focus groups or usability tests, CD does not take users out of their everyday setting and more easily reveals important design issues and contextual influences like users’ motivation, values, emotions or real-time interruptions. Despite these advantages, CD is often not used due to high costs in terms of time and effort. This paper provides a report on experiences with CD in two research projects in the industry domain. It is intended to help other researchers to plan and implement a CD process in industrial settings and benefit from our lessons learned.

Paper Citation

in Harvard Style

Augstein M., Neumayr T., Pimminger S., Ebner C., Altmann J. and Kurschl W. (2018). Contextual Design in Industrial Settings: Experiences and Recommendations.In Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS, ISBN 978-989-758-298-1, pages 429-440. DOI: 10.5220/0006674904290440

in Bibtex Style

@conference{iceis18,
author={Mirjam Augstein and Thomas Neumayr and Sebastian Pimminger and Christine Ebner and Josef Altmann and Werner Kurschl},
title={Contextual Design in Industrial Settings: Experiences and Recommendations},
booktitle={Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,},
year={2018},
pages={429-440},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0006674904290440},
isbn={978-989-758-298-1},
}

in EndNote Style

TY - CONF

JO - Proceedings of the 20th International Conference on Enterprise Information Systems - Volume 2: ICEIS,
TI - Contextual Design in Industrial Settings: Experiences and Recommendations
SN - 978-989-758-298-1
AU - Augstein M.
AU - Neumayr T.
AU - Pimminger S.
AU - Ebner C.
AU - Altmann J.
AU - Kurschl W.
PY - 2018
SP - 429
EP - 440
DO - 10.5220/0006674904290440