Designing Academic Information System Performance Measurement using Performance Prism and ISO/IEC 25010

Liulliyah, Apol Pribadi Subriadi

2019

Abstract

Higher education institutions currently have invested heavily in Information Technology (IT). Information systems supported by IT can improve service quality and add value to tertiary institutions. Academic services are the main business processes in higher education. An effective Academic Information System (AIS) can support an effective academic service system. To find out and assess the extent to which the performance of AISs in carrying out its objectives and optimizing IT investment needs to be evaluated system performance. This performance evaluation is done by measuring system performance so that it can make improvements to the quality of the system. Measurement of information system performance is carried out on the quality of the system it self. Performance measurement also involves all stakeholders. The objective of this study is to design performance measurements of AISs. The results of this study are a design of AIS performance measurement using the performance prism method in terms of stakeholders and ISO/IEC 25010 in terms of system quality.

Paper Citation

in Harvard Style

Liulliyah. and Subriadi A. (2019). Designing Academic Information System Performance Measurement using Performance Prism and ISO/IEC 25010.In Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST, ISBN 978-989-758-453-4, pages 211-218. DOI: 10.5220/0009908102110218

in Bibtex Style

@conference{conrist19,
author={Liulliyah and Apol Pribadi Subriadi},
title={Designing Academic Information System Performance Measurement using Performance Prism and ISO/IEC 25010},
booktitle={Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,},
year={2019},
pages={211-218},
publisher={SciTePress},
organization={INSTICC},
doi={10.5220/0009908102110218},
isbn={978-989-758-453-4},
}

in EndNote Style

TY - CONF

JO - Proceedings of the International Conferences on Information System and Technology - Volume 1: CONRIST,
TI - Designing Academic Information System Performance Measurement using Performance Prism and ISO/IEC 25010
SN - 978-989-758-453-4
AU - Liulliyah.
AU - Subriadi A.
PY - 2019
SP - 211
EP - 218
DO - 10.5220/0009908102110218