developers building applications. Either of them waits
for the other to saturate the market which in turn stops
the general progress in the consumer market. Accord-
ing to the authors the industry must step in to cre-
ate a need for AR applications and devices such that
progress can still be made.
Many AR approaches in industry fall into the
teaching /supporting area, where they support the
worker in his task or simplify teaching of new tasks.
Mourtzis et al. (Mourtzis et al., 2018) simplifies
the teaching of new designers by simplifying the de-
signing process with the help of AR. Furthermore,
Mourtzis et al. (Mourtzis et al., 2017) shows a re-
mote support system where they improve the main-
tenance procedure. A similar approach is also de-
scribed by Peng Wang et al. (Wang et al., 2019) where
they describe how a remote expert can teach a lo-
cal worker through spatial augmented reality (SAR)
which projects information directly on the surfaces
around the worker. A further solution is described by
Volker Paelke (Paelke, 2014) where the author sup-
ports workers with visual aid in a simplified produc-
tion environment that synchronizes the work of the
machines and the workers.
Using AR as shown by Dimitris Mourtzis et al.
(Mourtzis et al., 2018) improves the teaching of new
designers and also helps professionals. The authors
create an application which allows designers to view
a product through a head mounted AR device. De-
signers can manipulate the product design with their
gestures while it is shown in real time, with the prod-
uct designs’ size adjusted to its surroundings. The ap-
plication helps new designers to rule out mistakes that
would otherwise emerge later in the designing pro-
cess. It also enables the designers to discuss their de-
signs in group sessions, so it simplifies pointing out
flaws to their colleagues. The proposed approach of
the authors is working as follows:
1. The requirements of the new product are defined
2. A prototype is designed
3. The prototype is viewed in AR by the designing
group
4. If a flaw is found the designers go back to 2)
5. If product is production ready the designers can
proceed to the next production steps
Through the help of AR, the design process is made
more accessible to newcomers, but also helps profes-
sionals by simplifying the design process in general.
It shortens design time and designers become more
aware which challenges they will face in the final as-
sembly.
In a second paper the same authors show a
maintenance-as-a-service approach (Mourtzis et al.,
2017). The authors create a system that lets onsite
technicians get remote support for broken machines.
After a malfunction report is filed to the cloud service
by an onsite technician, the manufacturer generates
an AR scene which is sent back to the onsite tech-
nician. The AR scene is mostly auto-generated and
only little help is required from the manufacturer. Al-
ready existing scenes are reused, and a scene shows a
step-by-step walk through of the repair. This enables
the onsite technician to handle the repair without the
need of a manufacturer to send experts to the site.
Since the systems depends on a cloud infrastructure,
the maintenance service is always accessible. The au-
thors claim to reduce the maintenance cost by this ap-
proach and better integrate maintenance solutions into
the product-as-a-service market.
Similar to the aforementioned solution, Peng
Wang et al. (Wang et al., 2019) describe a mixed
reality (MR) approach to teaching. Here, a remote
expert shows in VR how to assemble a product to a
local worker. The worker will apply this knowledge
which is shown to him through spatial augmented re-
ality, and he reproduces these steps to build the phys-
ical product. The authors also implemented a two-
way feedback by sharing the video stream of the local
worker to the remote expert, so the remote expert is
able to modify or repeat steps if necessary. The goal
of this research is to determine whether the remote
expert is more comfortable using a controller or his
hands / gestures to manipulate objects in AR. The au-
thors conclude that a gesture-based system is gener-
ally more accepted than a controller-based system.
While these papers focus on knowledge transfer
with the help of AR, there are solutions for helping
the workers actively in their daily working routine as
well. Volker Paelke shows an application which sup-
ports the worker in a simulated production environ-
ment (Paelke, 2014). His solution is integrated into a
modular production system and offers the worker vi-
sual hints through a head-mounted-display. The tasks
performed by the worker vary depending on the pro-
duction steps of the machines ahead of the worker’s
station. These steps are considered when providing
visual support to the worker. The worker then per-
forms the required build task. The author compares
different visualization methods, from text-only to vi-
sual cues, like concentric circles. While the author
cannot establish which method of user guidance is
best, he states the results to be very promising in gen-
eral. The feedback received from the test subjects is
very positive.
In the following paragraphs, this paper will de-
scribe an approach (similar like (Paelke, 2014)) for
helping the worker through visual guidance in his
Augmented Reality-based Visualization of the Reach of a Collaborative Robot
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