2  LITERATURE REVIEW 
Work  stress  and  work  environment  are  factors  that 
can  affect  employee  job  satisfaction  depending  on 
how  the  company's  employees  work  and  how  the 
company can solve the problems it faces. 
2.1  Definition of Job Stress  
Job stress is a person's state of being depressed about 
the  work  being  done,  while  job  stress  is  a  person's 
tension and fear with the work environment and will 
result  in  excessive  psychological  and  physical 
disturbances because this will affect job satisfaction. 
Stress can arise due to pressure or tension that comes 
from  misalignment  between  a  person  and  his  work 
environment,  the  stress  experienced  by  employees 
due  to  the  environment  they  face  will  affect  their 
performance  and  job  satisfaction,  so  management 
needs  to  improve  the  quality  of  the  organizational 
environment  for  employees  (Noviansyah  and 
Zunaidah, 2010). 
2.2  Definition of Work Environment 
The  work  environment  in  a  company  needs  to  be 
considered; this is because the work environment has 
a direct influence on employees. A conducive work 
environment  can  improve  employee  performance, 
and vice versa; an inadequate work environment can 
reduce employee performance. The condition of the 
work environment  is  said  to be good  if humans can 
carry  out  activities  optimally,  healthy,  safe,  and 
comfortable. 
2.3  Definition of Job Satisfaction  
Job  satisfaction  is  an  individual  thing.  Each 
individual  has  a  different  level  of  satisfaction 
according to the values that apply to a person. More 
aspects  that  are  fulfilled  by  the  wishes  and 
expectations  of  the  individual,  the  higher  the 
satisfaction  a  person  feels.  On  the  contrary,  fewer 
aspects  are  fulfilled  by  an  individual's  wishes  and 
expectations,  lowering  the  satisfaction  felt  by  a 
person.
 
2.4  Relationship Between Job Stress 
and Job Satisfaction 
Job stress is one of the serious problems that afflicts 
every employee at work (Tunjungsari, 2011). Stress 
can arise as a result of pressure or tension that comes 
from  misalignment  between  a  person  and  his  work 
environment,  the  stress  experienced  by  employees 
due  to  the  environment  they  face  will  affect  their 
performance  and  job  satisfaction,  so  management 
needs  to  improve  the  quality  of  their  work.  work. 
organizational  environment  for  employees 
(Noviansyah and Zunaidah, 2010). 
The  impact  of  stress  experienced  by  a  person 
depends  on  how  long  the  stress  was  experienced. 
Stress levels that reach the optimal point will result in 
good performance. However, if it is too heavy, stress 
will actually put the person in various obstacles or fail 
to meet demands, resulting in decreased performance. 
At a  very high stress  level,  employee  satisfaction is 
low. Stress that is not handled properly usually results 
in a  person's  inability to  interact  positively with  his 
environment, both in terms of the work environment 
and outside the work environment. 
2.5  Relationship Between Work 
Environment and Job Satisfaction 
According to Mangkunegara in (Sedarmayanti, 2009) 
the  intended  work  environment  includes  clear  job 
descriptions, challenging work targets, effective work 
communication patterns, work climate and relatively 
adequate work facilities. 
According to Handoko in the book (Edy Sutrisno, 
2009),  job  satisfaction  is  an  emotional  state  that  is 
pleasant  or  unpleasant  for  employees  to  view  their 
work.  Job  satisfaction  reflects  a  person's  feelings 
towards his  job. This can  be seen from  the positive 
attitude  of  employees  towards  work  and  everything 
that is encountered in the work environment. 
The atmosphere of a workspace often influences 
an  employee's  mindset  and  growth. Employees 
working  in  a  positive  work  environment  may  feel 
more  motivated  to  produce  high-quality  work 
consistently.  Specific  satisfaction  with task  variety, 
colleagues,  working  conditions,  and  workload were 
positively related to overall job satisfaction, as were 
career  perspectives  and  job  autonomy.  In  the 
workplace,  it  is  often  assumed  that employees  who 
are more satisfied with the physical environment are 
more  likely  to  produce  better  work  outcomes. 
Temperature,  air  quality,  lighting  and  noise 
conditions in the office affect the work concentration 
and productivity. 
2.6  Relationship Between Job Stress 
and Job Satisfaction 
Job stress is a condition in which an employee feels 
tense  and  depressed  about  the  work.  While  job 
satisfaction  is  a  pleasant  emotional  state  in  which