like Mari Vanna suffered customer losses and
decreased revenues. In some extreme cases, people
expressed their anger toward Russia by harassing
and threatening Russian people and their businesses
(Anne & Haleluya, 2022). Many restaurant owners
can also sense this change in consumer preference.
Some owners, for example, decided to rebrand their
restaurants from “Russian” to “Ukrainian” or
“Eastern European” to avoid customer losses
(Kailey, 2022). This phenomenon will not last short,
however. Consumer preference will likely continue
to change and favor Ukrainian products in the next
few years, especially given that the war is continuing
and showing no sign of calling a truce. This paper
also confirmed the result of previous research stating
that major crisis and international events, such as
covid, are likely to affect consumer behaviors and
activities (Anastasiadou, Chrissos & Karantza,
2020).
6 FUTURE INSIGHT AND
IMPROVEMENT
While the result produced by this research is robust
and convincing, there could still be some potential
flaws that might lead to errors. One limitation of this
research is the small sample size. Because of the
unavailability of sufficient data, the only observation
units are the seven restaurants in New York City.
For future research, more samples should be added
across different regions to confirm the result's
significance. Another way this research could be
improved is by adding more control variables. Many
factors could impact a restaurant's customer flow.
This research did not account for all the possible
factors and may have ignored some unfound
possibilities and confounding factors.
Future research could also use additional data to
examine each restaurant's influence level from the
war. Although this research confirmed the war's
impact on consumer preferences, it is uncertain why
some Ukrainian restaurants experienced higher
customer growth than others. Future research could
build on top and study some notable characteristics
of a restaurant that would determine its level of
influence from external shocks like war or covid.
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